September 17, 2010

4140 Executive Parkway

Westerville, OH 43081

February 17, 2011

350 N. High Street

Columbus, OH 43215

Each September, the Board of Directors meets for two days to review progress made in the current year's Program of Works - our business  plan - and to update and develop new priorities and goals for the coming year and beyond.

2009 PROGRAM OF WORKS
(See bottom of this page for diagram of our Program of Works structure.)

A. MISSION DIVISIONS
Professional Development & Support:
 Marla Akridge, Vice Chair (Ashland) & Jan Hills (Reynoldsburg)  
Focused on programs & services that support our members' needs for professional development, growth & recognition.
   -> Continue Winter & Summer Conferences 
   -> Continue Professional-of-the-Year and CCEO-AP recognitions,
           Peer Resource Bank & Job Postings 
   -> Conduct regional Board Leadership Symposiums 
   -> Peer Resource Bank
   -> Conduct Staff Development workshops 

Facilitation Services: Debra Lynn-Schmitz, Vice Chair (Medina), Cheri Hottinger (Licking County) & Doug Johnson (Twinsburg)
Provide facilitation services to the chambers of our members and related associations in such areas as:
   -> Develop “certified” Facilitation Leaders (Train-the-Trainers) in 1st Qtr. of
          2009 with representatives from all six regions 

   -> Provide on-line webinars on specific topics of interest to our members 
    -
Conduct a series of monthly classes on each of the U.S. Chamber’s
          Accreditation categories with U.S. Chamber’s support, and mentoring
          assistance by Execs whose chambers are accredited

Chamber & Business Research: Marie Pucak, Vice Chair (Mentor) & Charlotte Keim (Marietta)
Conduct and publish reports on issues that are relevant to our members and their chambers on topics such as:
   -> Acquire/purchase an electronic survey tool to facilitate tabulation of surveys
          & production of reports on programs & issues conducted by CCEO that can
          also be made available to our members as an added-value benefit at a fee to
          generate additional revenue for CCEO 

   -> Continue conducting our annual Salary & Benefits survey and report 
   -> Aggressively market BJ’s “Business Needs Survey” to develop state-wide
          business needs benchmarks 
  

Technology & Communications: Marvin Jones, Vice Chair (Chillicothe-Ross) & Ed Wallace (Logan County Area)
Evaluate tech programs & systems that will enhance CCEO's productivity & effectiveness; Facilitate effective and relevant communications that will meet our members' needs for timely information and the exchange of best practices.  through such means as:
   -> Implement on-line registration and credit card payment option on our
          website 
   -> Set up “Peer-to-Peer Message Board” online with instructional podcasts &
          videos 
   -> Start a CCEO “List-serve” 

B. SUPPORT DIVISIONS
Membership: Eileen Leuby, Vice Chair (New Albany), Karen Haley (Wilmington-Clinton County) & Vicki Lowery (Tiffin)
Maximize membership retention, attraction and assimilation of staff representing all of Ohio's chambers, and businesses that are in support of our vision & mission by providing services and products of value to the local chambers, their business member-investors & CCEO.
   -> Focus on high membership retention; Implement strategies to attract the
       very small chambers, including 
those led by volunteers with no paid staff 

Financial: Doug Johnson, Vice Chair (Twinsburg), Janet Davis (Westerville), Andy Doehrel (Ohio Chamber), Marvin Jones (Chillicothe-Ross), Debra Lynn-Schmitz (Medina) & Mark V'Soske (Toledo)
Develop strategies designed to provide the necessary financial & other resources needed to support our vision, mission and Program of Works, including:
   -> Establish a 501c3 CCEO Foundation to seek grants & other support in line
          with our mission 

Policy & Administration: Roger Blackburn, Vice Chair (Fayette County), Andy Doehrel (Ohio Chamber).
Oversee and review CCEO's operating policies & practices and, as necessary, recommend changes or additions designed to improve operational policies, practices & procedures:
   -> Review CCEO’s constitution and other policies (Note: Whether or not to
        do this should be decided 
annually.)

Program of Works Structure